Friday, 26 August 2011

REMAX Premier Claremont: 100 Days to Greatness

REMAX Premier Claremont: 100 Days to Greatness: REMAX Premier launches – 100 DAYS TO GREATNESS Broker / Owners, Graham Gavin and Dirk Du Plessis launch the dynamic Business Development a...

100 Days to Greatness


REMAX Premier launches –
100 DAYS TO GREATNESS

Broker / Owners, Graham Gavin and Dirk Du Plessis launch the dynamic Business Development and personal growth programme, offered by Buffini & Company, the largest Real Estate Coaching Company in North America.

The Programme, exclusive to REMAX in South Africa is facilitated by REMAX Premier starting on Monday, 29 August 2011.

The 100 Days To Greatness programme is a 14 week, step-by-step training course that combines training from industry expert Brian Buffini, video role-playing exercises and live accountability sessions – creating a comprehensive, practical learning experience. Delegates learn how to build and maximize relationships in order to cultivate advocates for life and accelerate their business.

Graham Gavin facilitates the course and believes the 100 Days to Greatness programme teaches and reinforces the fundamentals of working by referral.
It allows Real Estate Professionals in South Africa to provide added value to their clients and improve customer care.

Graduates who have completed the course are experiencing a steady stream of leads, an increased number of transactions and high quality client relationships.

For additional information, contact Graham Gavin, REMAX Premier, 021 657 3560 or email ggavin@remax.net.


Thursday, 30 June 2011

REMAX Premier Claremont: HAPPY VS GRATEFUL

HAPPY VS GRATEFUL

In our constant pursuit of happiness we have to ask the question:

Does happiness make us grateful? Or does gratefulness make us happy?

I know it is a real challenge maintaining a constant happy disposition in our endless pursuit of more yet at the 
end of the day you decide.

Three things define your destiny:

1.      What things mean to you

2.      What you focus on

3.      What you do

Yesterday I chatted to a young man in the Insurance Industry, who I had been coaching last year who was despondent and frustrated because some of his clients were stalling and seeking a second opinion.

My line of questioning clarified that he had increased his business over the last 9 months, had improved his attitude and the manner in which he was counseling or approaching his clients, yet he was still not happy.
I asked the key question. Are you more successful when you are happy? He said: “Absolutely”
I then approached the conversation from this position:

If you focused on the gratitude you felt for the increased business you have consistently enjoyed over the last 9 months would that improve your business? He said: “You always know just what to say to me, thank you very much.”

In the Real Estate jungle, we eat or be eaten and where more is rarely enough, questions are the answer.
What do I want?

What is enough?

How will I know when I have it?

How do I find peace and balance?

So if you want more, you have to give more. Giving starts the receiving process. I suggested to my friend that he may want to increase his prospecting and numbers to increase his business if he fails to secure the desired number of transactions.

I truly know in my own life that there are many things that have happened to me over the last 3 years that have 
made me extremely unhappy. The only thing that helped me through this extremely tough period was finding things I was grateful for.

This can be done despite any hardship you face. I believe being grateful sustains happiness more consistently than being happy governs gratitude.

In moments of my darkest despair, I would ask myself 2 simple life enriching questions:
Can you be happy today?

Yes, always knew I could.

Can you be happy tomorrow?

Yes, again despite everything I knew I could
.
That’s all you have to focus on.

Today and tomorrow, be present!

You cannot change or alter the past, it’s gone!

It doesn’t help to worry about what might happen in the future, it may not happen.

Be present and focus on the choices that look after your best interests, and give you the best chance of happiness and success moving forward. 

HAPPY VS GRATEFUL

In our constant pursuit of happiness we have to ask the question:
Does happiness make us grateful? Or does gratefulness make us happy?

I know it is a real challenge maintaining a constant happy disposition in our endless pursuit of more yet at the end of the day you decide.

Three things define your destiny:

1.      What things mean to you
2.      What you focus on
3.      What you do


Yesterday I chatted to a young man in the Insurance Industry, who I had been coaching last year who was despondent and frustrated because some of his clients were stalling and seeking a second opinion.

My line of questioning clarified that he had increased his business over the last 9 months, had improved his attitude and the manner in which he was counselling or approaching his clients, yet he was still not happy.

I asked the key question. Are you more successful when you are happy? He said: “Absolutely”
I then approached the conversation from this position:

If you focused on the gratitude you felt for the increased business you have consistently enjoyed over the last 9 months would that improve your business? He said: “You always know just what to say to me, thank you very much.”

In the Real Estate jungle, we eat or be eaten and where more is rarely enough, questions are the answer.

What do I want?

What is enough?

How will I know when I have it?

How do I find peace and balance?

So if you want more, you have to give more. Giving starts the receiving process. I suggested to my friend that he may want to increase his prospecting and numbers to increase his business if he fails to secure the desired number of transactions.

I truly know in my own life that there are many things that have happened to me over the last 3 years that have made me extremely unhappy. The only thing that helped me through this extremely tough period was finding things I was grateful for.

This can be done despite any hardship you face. I believe being grateful sustains happiness more consistently than being happy governs gratitude.

In moments of my darkest despair, I would ask myself 2 simple life enriching questions:

Can you be happy today?

Yes, always knew I could.

Can you be happy tomorrow?

Yes, again despite everything I knew I could.

That’s all you have to focus on.

Today and tomorrow, be present!

You cannot change or alter the past, it’s gone!

It doesn’t help to worry about what might happen in the future, it may not happen.

Be present and focus on the choices that look after your best interests, and give you the best chance of happiness and success moving forward. 

Wednesday, 29 June 2011

REMAX Premier Claremont: Thinking out of the box

REMAX Premier Claremont: Thinking out of the box: "Thinking out of the box in the Real Estate Industry is not just about thinking differently, it’s about not doing things in the same old way..."

Thinking out of the box


Thinking out of the box in the Real Estate Industry is not just about thinking differently, it’s about not doing things in the same old way, not trapping ourselves in the same rut time after time. Conventional thinking has to be reengineered to ensure sustainability in this faster than ever changing profession.
The foundation of our business, doing what is best for our customer is still most relevant and will never change; the difference comes in our customer’s experience.  Customers will repeat their business with us because they remembered the experience as positive and effective, even taking them to the point of sharing this with others who would like to enjoy the same.
Doing things the same way is not the experience our customers will remember. The traditional approach where business focused on the financial aspects is no longer cutting edge.  Having said that does not diminish the importance of financial aspects, on the contrary, but customer service, skills development and application needs to have equal focus.
Servicing customers goes beyond business, building a rapport of trust and friendship where your customers develops a close bond with you as the only person they will deal with when it comes to their Real Estate needs is the objective.  
Sales associates who ensure that they are on top of their game, continuously up skill themselves to guarantee they give their customer world class service will find the old saying “Customers for life” still to be true.

Dirk du Plessis

Tuesday, 14 June 2011

REMAX Premier Claremont: Authentic Attraction

REMAX Premier Claremont: Authentic Attraction: "How do we derive the success we believe we truly deserve? It starts in a place deep within us, and starts with some Key questions. What a..."